This Privacy Policy (the “Policy is”) for the website located at https://grc03.dbchk.com/AuditPro (including its sub-domains and its mobile optimized versions), along with any and all products and services owned, offered and provided by DoubleCheck LLC, (collectively referred to hereinafter as “DoubleCheck”, and also referred as us’, ‘its’, ‘ours’ and/or ‘we’).
This Policy shall be supplemented by our Terms and Conditions of Use, and any other guidelines, terms and policies made available by us from time to time, all incorporated herein by reference.
The most recent version of this policy may be found at https://grc03.dbchk.com/about-us/UserPrivacy.pdf
This Privacy Policy applies to the information collected through your use of DoubleCheck's platform, websites, services, and products. DoubleCheck provides solutions and business accounting software development to small and medium businesses, with products available as standard packages or highly customizable versions.
As used throughout this Policy, the terms “collect,” “use,” “process,” “treat,” “disclose,” and similar words refer to personally identifiable information ("PII") and other data we may collect from our users and visitors, including cookies and mobile device IDs.
By registering with us or otherwise using our products and services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your PII as outlined in this Policy. For certain parts of the service (e.g., newsletter subscription), we will also request your specific consent via clickable boxes with legends such as “I Accept.”
We collect various types of information from and about users of our Application, including:
We reserve the right to transfer your Personally Identifiable Information (PII) in the event of a business sale, merger, or bankruptcy.
Should our business be sold or merge, in whole or in part, with another entity that assumes responsibility for providing you with our website, your PII may be transferred to this new business. The new business would then be entitled to use your PII in accordance with the terms of this Policy, as well as any amendments it institutes.
Similarly, if our company declares bankruptcy and some or all of our assets are acquired by another individual or business, we retain the right to transfer your PII to that acquiring party.
We use your information to provide and improve our services and products. By storing your PI on our secure servers, we are able to shorten your login process and allow you to modify your personal profile online. We will generally collect, use and disclose your PI to:
The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide services you’ve requested, when we have your permission, or under the following circumstances:
If you do not wish to disclose any or part of your PII to us, you may still be able to use some of the functionalities of our products and services, though we will not be able to guarantee that you will be able to enjoy them at their fullest if you elect not to disclose it to us. Overall, your final remedies will be to close this web tab, delete your account with us and/or exit the Site.
As our user, you will generally be able to control and select the amount and type of PII you may disclose to us. We continuously try to improve our user experience, and strive to provide you with the best choices for the disclosure, edition or removal of the PII being processed by us. Accordingly, we will undertake the open and transparent management of your PII and will: (i) inform you about how your personal information may be used and disclosed (including overseas); (ii) maintain the safety and integrity of your personal information; and/or (iii) enforce your individual right to access and correct your personal information.
We will retain your PII only for as long as it is reasonably necessary for our business purposes (e.g. as long as your account is active). We will also retain and use your PII for our compliance obligations, to resolve disputes among our users, and enforce our contracts with authorized third parties.
The General Data Protection Regulation (GDPR) allows individuals in the EU greater control over their personal data and grants them a number of rights with regard to how that data is processed, stored, and accessed.
For the purposes of the GDPR, in the European Union DoubleCheck is both a “data controller” and a “data processor” of PII you provide to us for the primary purposes of providing you with our devices.
The section below covers the certain situations that you, as data subject, and we as a data controller, are most likely to see, but you should also carefully review the full list of data subject rights here: https://gdpr-info.eu/chapter-3/. You retain the right to access, amend, correct or delete your PI where it is inaccurate at any time. To do so, please contact support@dbchk.com.
Your privacy request must include, at the least, the following information: (i) your complete name, address and/or e-mail address in order for us to notify you the response to your request; (ii) attached documents establishing your identity; and (iii) a clear and concise description of the PI with regard to which you seek to enforce any of your privacy rights. If you request rectification, please indicate amendments to be made and attach documentation to back up your request.
Upon receipt of your privacy request, and after due review, we may then edit, deactivate and/or delete your PI from our products and services within thirty (30) days. Please take into account that we may not be able to delete all of your data from our secure databases or the databases of third parties to which your PI has already been disclosed. If that is the case, please contact such third parties directly in order to request enforcement of your privacy rights. In the case of secure databases under our control where deletion is impossible, we will make such information inaccessible.
We use industry standard protocols and technology to protect your registered user information and PI, such as Secure Socket Layer (SSL) technology and secure databases. Your PI is only accessible by a limited number of our employees who have special access rights. Overall, we implement and maintain reasonable security measures to protect our databases and records from unauthorized access, acquisition, destruction, use, modification or disclosure. Notwithstanding the foregoing, please take into account that the Internet and related transmissions are not secure or error free communication means.
Additionally, if you post information on a public forum, message board, blog or bulletin board, any PII you elect to disclose therein there may or will be read, collected and/or used by other users of such forums and could be used by third parties to send you unsolicited messages.
We must reserve our right to disclose your PI when we or our affiliates, clients, contractors, licensors, officers, agents and/or representatives reasonably believe it necessary to protect our interests, or where you result to be in breach of our Terms and Conditions of Use and/or this Policy. Accordingly, we will have the right to disclose any and all collected PI and/or data, under the following circumstances:
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages users’ access or visit, and information volunteered by the consumer (such as survey information and/or website registrations).
We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the PI that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your PI to send you updates and other promotional communications.
If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.
From time to time, we may place so-called ‘cookies’ in your computer in order to track and collect data regarding your use of our products and services. Cookies are small text files that our services transfer to you and that allow us to recognize you and obtain data such as the environment in which our products are operating, OS type and version.
By agreeing to accept our use of cookies, you are giving us, and the third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer:
We may also use cookies for:
Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.
We do not use the so-called ‘beacons’, which are small files, sometimes only a pixel in size, embedded onto the pages of our websites.
We may also collect and use the data contained in log files, which may include your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our platform, the time you visited our platform and which sections you visited.
You can always configure your browser to refuse cookies and beacons. For more information, please visit www.allaboutcookies.com. Unlike cookies, device IDs cannot be deleted, but you can select to reset your Advertising IDs in the “Settings” section of your mobile device, among other settings.
We do not currently offer “do-not-track” or similar mechanisms.
Our platform and our services may display hyperlinks to the websites of our commercial partners and other third parties. If you click on such links, you are choosing to visit such websites, and will be redirected there.
Please take into consideration that we are not responsible for the privacy and personal data practices undertaken by such third parties (including any tools, cookies, information or content contained thereunto), and that we do not have control over the manner in which such third-parties may collect, process, treat or use your PI.
When you use such links to go to another website, our Policy and Terms are no longer in effect and your browsing thereof is at your own and final risk. In addition, any banner or ad that we may have on our platform does not constitute any endorsement of any third-party thereof.
From time to time, we may use Google Analytics, Ad Words, Double Click and/or Ad Sense tracking codes, and other third-party software tools (such as remarketing codes) in order to collect information and marketing analytics about the manner in which you browse our platform and services.
The served ads will be targeted based on your previous browsing history, and may include retargeting codes. For example, third-party vendors may show you DoubleCheck’s ads on certain websites across the Internet, even after you leave our platform. The collected information is anonymized, meaning it cannot be tracked back to individuals. Using such tools, we learn how to optimize, and serve ads based on a user’s past visits, providing you with a better user experience.
Our third-party vendors may also use cookies and beacons to track your Internet browsing in order to serve you ads based on what they or us believe to be of interest according to your browsing activities and consumer preferences. Henceforth, by using this platform, along with our products and services, you hereby consent to such disclosure, treatment and storage of PI. In order to enforce and uphold your right to privacy, you will always have the option to elect not to receive this type of advertising from us or third parties, now or in the future.
You can learn more about how to opt-out by browsing Google’s opting-out and privacy pages located at www.google.com, or the Network Advertising Initiative website located at www.networkadvertising.org.
For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout.
Your PI may be accessed by us or our affiliates, agents, partners, advertisers or third-party service providers in the United States and other regions. The European Union has not found the United States and some other countries to have an adequate level of protection of PD under Article 45 of the GDPR. DoubleCheck relies on exceptions for specific situations as defined in Article 49 of the GDPR.
For European Union customers and users, by clicking the “I Accept” button or otherwise accepting the terms and conditions of our services through a clickable action or similar action, you hereby acknowledge, agree and accept that your PI may be transferred outside the European Union to the United States. We will use your PI to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not outweigh your freedoms and rights.
Wherever we transfer, process or store your PI, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our Policy. By using our website, services, or products, you agree to the transfers of your PI described within this section.
In compliance with CalOPPA, we have hereby posted this conspicuous Policy to the public, indicating the PI being collected and the manner in which it may be disclosed and with whom. Accordingly, our users may visit our platform using anonymous browsing, read this Policy linked from our home page, with the link including the word ‘Privacy’ or similar. We also comply with Policy changes notification to our users, and provide mechanisms that allow our users to manage their PI personal information.
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. DoubleCheck does not currently disclose personal information to third parties for their direct marketing purposes.
Through the simple use of the platform and our products and services, you hereby represent and warrant that you are at least eighteen (18) years of age –or older– as of the date of first access thereof. If you are still a minor (which may depend on the jurisdiction where you reside), you may access our products and services, only under the direct supervision of your parent or legal guardian. DoubleCheck does not knowingly collect any kind of information from persons under the age of thirteen (13). If we learn or have reason to suspect that any user is under the age of thirteen (13), we will delete any PI under that user’s account.
We reserve the right to amend, change, suspend and/or update our platform, our products, our services, this Policy and/or our Terms, in whole or in part, from time to time and at our sole and final discretion. Your continued use thereof after the last effective date of modifications thereof indicates your acceptance of such modifications. We will post any updates on our platform, and may also send you an email or otherwise notify you of any material changes to this Policy.
From time to time, this Policy may be translated into other languages for your convenience. The English language version of each of these documents shall be the version that prevails and governs your use of Site and our products and services. Upon the case of any conflict between the English language version and any translated version, the English language version will prevail.
If you have any questions or queries about us, our services, our Terms and Conditions of Use and/or this Policy, please contact us as indicated in our website https://www.doublechecksoftware.com/about-us/contact-us/ or via email at support@dbchk.com.
Date of last effective update is March 3, 2025